Academic Adviser

Summary

Job Category:
Counseling and Academic Advising
Job Title:
Academic Adviser
Job Category Definition:
This specialty provides a wide variety of services to students including academic advising, career counseling, personal counseling, and individual and group psychotherapy.
Job Title Definition:
The Academic Adviser provides professional evaluation and assistance to students by providing information based on students abilities, interests and academic performance; provides guidance in academic advising to assigned students, make professional referrals, maintain and ensure confidentiality of records; acts as a guide in course selection and scheduling; assists in resolving academic problems; identifies and monitors academic progress; and serves as a resource for faculty, staff and students; may assist in the recruitment and retention of undergraduate students through the administration of programs such as First-Year Testing, Consulting and Advising Program (FTCAP) for an academic unit and/or campus. Duties are performed at various levels within the defined title.
Working Conditions:
Specific physical requirements and effort are outlined in Job Responsibilities Worksheet (list of essential job duties and responsibilities specific to a particular job at the unit level) in accordance with the Americans with Disabilities Act of 1990 (ADA).
Other Requirements:
 

Levels

Level 1  

Level Details
Job Code Salary Band FLSA Status
SACA0101 F Non-Exempt

Level 1 positions typically demonstrate baseline working knowledge of routine work applications; follow standard principles and systems and use appropriate terminology associated with a particular field of specialization; participate as a team member in a collaborative environment within a diverse workforce; actively contribute to completion of team goals and assigned tasks; clearly communicate information, ideas, or instructions verbally and in writing; follow recommended approach to assigned work to facilitate achievement of desired results; ensure safe practices and environmental consciousness are exhibited in decisions; typically work under direct and frequent supervision while performing routine duties using established procedures with detailed instructions.

Typical Education & Experience

0+ years related experience

Master's Degree or higher

Or an equivalent combination of education and experience

Typical Work Duties
  • Provide academic advising to assigned students; assess other needs and make professional referrals; maintain and ensure confidentiality of student records
  • Interpret University policies and procedures and curriculum to students, faculty, staff and administration
  • Guide student course selection and scheduling; assist in resolving academic problems; identify and monitor academic progress
  • Participate in the recruitment and retention of undergraduate students (e.g., Spend a Summer Day, First-Year Testing, Consulting and Advising Program (FTCAP), new student orientation and registration)
  • May act as liaison between students, faculty, staff, campus and University constituents
  • May represent the campus/academic unit as assigned

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 2  

Level Details
Job Code Salary Band FLSA Status
SACA0102 G Exempt

Level 2 positions typically demonstrate intermediate knowledge of the concepts, practices and procedures of a particular field of specialization; perform intermediate tasks in defined skill areas/applications by continuously building on current job knowledge; maintain effective relationships with peers, vendors, and others in a diverse environment; support team decisions and follow through with team responsibilities; interpret information, ideas and instructions and communicate clearly and accurately both verbally and in writing including materials intended for distribution; determine causes of unusual occurrences and apply standard principles and practices to determine and implement solutions; ensure safe practices and environmental consciousness are exhibited in decisions; typically work under general supervision, while performing assignments that are varied and that may be somewhat difficult in character, but usually involve limited responsibility.

Typical Education & Experience

1+ years related experience

Master's Degree or higher

Or an equivalent combination of education and experience

Typical Work Duties
  • Provide academic advising to assigned students; assess other needs and make professional referrals; maintain and ensure confidentiality of student records
  • Interpret University policies and procedures and curriculum to students, faculty, staff and administration
  • Guide students in course selection and scheduling; assist in resolving academic problems; identify and monitor academic progress
  • Assist in the coordination of the First-Year Testing, Consulting and Advising Program (FTCAP)
  • Assist with the recruitment and retention of undergraduate students for the academic unit/campus
  • Communicate programs and services through web and print materials, contacts, and individual and group presentations
  • Assist in the preparation of reports and serving on advising related committees
  • Act as liaison between students, faculty, staff, campus and University constituents

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 3  

Level Details
Job Code Salary Band FLSA Status
SACA0103 H Exempt

Level 3 positions typically demonstrate proficient and comprehensive knowledge of defined skill areas/applications to integrate fundamental elements from other specialties into work assignments; apply knowledge of principles, practices, and procedures of a particular field of specialization to complete difficult assignments; promote a culture that is conducive to effective relationships among diverse team members; ensure safe practices and environmental consciousness are exhibited in decisions; may lead a project team involved in completion of difficult assignments, requiring proficient knowledge of field of specialization; interpret and communicate information, ideas and instructions clearly, accurately and persuasively both verbally and in writing including materials intended for distribution; incorporate new facts and ideas into group processes and apply creative thinking to develop new solutions; typically work with minimal supervision on difficult assignments, conferring with manager on unusual matters.

Typical Education & Experience

2+ years related experience

Master's Degree or higher

Or an equivalent combination of education and experience

Typical Work Duties
  • Provide academic advising to assigned students; assess other needs and make professional referrals; maintain and ensure confidentiality of student records; guide students in course selection and scheduling; assist in resolving academic problems; identify and monitor academic progress
  • Interpret University policies and procedures and curriculum to students, faculty, staff and University constituents
  • Serve as a resource for academic advisers and students
  • May be responsible for academic advising program development; provide leadership to project and committee work
  • Assist in the coordination of the First-Year Testing, Consulting and Advising Program (FTCAP)
  • May serve as a mentor to other staff; coordinate advising training and development
  • Prepare and disseminate information to a variety of audiences
  • Coordinate and participate in recruitment and retention activities, including conducting meetings for prospective students/families, high school counselors, and University staff
  • May evaluate advising services; propose process improvement opportunities
  • Act as liaison between students, faculty, staff, campus and University constituents

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 4  

Level Details
Job Code Salary Band FLSA Status
SACA0104 I Exempt

Level 4 positions typically demonstrate advanced knowledge of principles, practices, and procedures of a particular field of specialization and complete complex assignments; integrate complex elements from other specialties into work assignments; demonstrate a strong commitment to inclusionary practices which support diversity throughout the University; establish a shared vision and take responsibility for the achievement of team goals, and provide direction for appropriate implementation of plans; present ideas, concepts and instructions in a clear manner, and use persuasion and negotiation to build consensus and cooperation; ensure safe practices and environmental consciousness are exhibited in decisions; develop new techniques, concepts, theories, programs or solutions and apply them to complex strategic operating issues; typically work independently on complex work assignments, review progress and evaluate results and update management as appropriate; may direct and delegate work to lower-level staff.

Typical Education & Experience

4+ years related experience

Master’s Degree or higher

Or an equivalent combination of education and experience

Typical Work Duties
  • Provide academic advising to assigned students; assess other needs and make professional referrals; maintain and ensure confidentiality of student records; guide students in course selection and scheduling; assist in resolving academic problems; identify and monitor academic progress
  • Interpret University policies and procedures and curriculum to students, faculty, staff and University constituents
  • Serve as a resource for academic advisers and students
  • Provide academic advising program development; provide leadership to project and committee work
  • May coordinate the administration of the First-Year Testing, Consulting and Advising Program (FTCAP)
  • May supervise, train, and provide input into evaluation of lower level staff; coordinating adviser training and development
  • Prepare and disseminate information to a variety of audiences
  • Coordinate and participate in recruitment and retention activities; conduct meetings for prospective students/families, high school counselors and University staff
  • May coordinate research with emphasis on evaluating academic advising programs; monitor advising contacts; analyze data and recommend policy/procedure modifications; propose process improvement opportunities; submit reports
  • May teach in accordance with academic unit/campus policies
  • May develop and implement advising technology

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 5  

Level Details
Job Code Salary Band FLSA Status
SACA0105 J Exempt

Level 5 positions typically extend mastery of job knowledge to the principles, theories and practices of related specialties; expand knowledge of best practices and incorporate into all work assignments and procedures; evaluate and enhance current practices and efforts to ensure optimal support of diversity; oversee leadership of teams and projects that involve extensive cooperation and coordination between multiple departments across the University or with external customers; prepare written and/or verbal presentations or proposals on highly complex issues and deliver to a broad variety of audiences; identify and implement innovative solutions to important, highly complex strategic and/or operational issues which may involve unusual circumstances and incomplete or conflicting data; ensure safe practices and environmental consciousness are exhibited in decisions; work independently on highly complex or strategic assignments; may direct and supervise lower-level staff.

Typical Education & Experience

6+ years related experience

Master’s Degree or higher; Ph.D. preferred

Or an equivalent combination of education and experience

Typical Work Duties
  • May coordinate and support the administration of operations and programs of the advising center; develop and implement policies; develop and administer budget; develop and produce statistical reports; provide leadership to project and committee work; serve as a resource for faculty, academic advisers and students
  • May administer the First-Year Testing, Consulting and Advising Program (FTCAP) and other related programs for a designated student population
  • May supervise, train, and provide input into evaluation of lower level staff; coordinating adviser training and development
  • Interpret policies and procedures; disseminate information to advisers and students of changes in program curricula, policies and procedures
  • Provide academic advising programs to assigned students; assess other needs and make professional referrals; maintain and ensure confidentiality of student records; guide students in course selection and scheduling; assist in resolving academic problems; identify and monitor academic progress
  • Oversee the development and dissemination of public information
  • Conduct research with emphasis on evaluating academic advising programs; monitoring advising contacts; analyzing data and recommending policy/procedure modifications; proposing process improvement opportunities; may be responsible for developing and implementing advising technology
  • Coordinate and participate in recruitment and retention activities; conduct meetings for prospective students/families, high school counselors and University staff
  • May teach in accordance with academic unit/campus policies

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.