Counselor

Summary

Job Category:
Counseling and Academic Advising
Job Title:
Counselor
Job Category Definition:
This specialty provides a wide variety of services to students including academic advising, career counseling, personal counseling, and individual and group psychotherapy.
Job Title Definition:
Counselors help students to understand and deal with social, academic and personal issues; emphasize preventive and developmental counseling to provide students with the life skills necessary to cope with problems and to enhance students’ personal, social and academic growth; coordinate the activities of various student programs and services; assist with student retention programs that incorporate personal counseling, career exploration, and academic support services for a diverse student population; and collaborate with academic advisors and other professional staff. Duties are performed at various levels within the defined title.
Working Conditions:
Specific physical requirements and effort are outlined in Job Responsibilities Worksheet (list of essential job duties and responsibilities specific to a particular job at the unit level) in accordance with the Americans with Disabilities Act of 1990 (ADA).
Other Requirements:

May require completed practicum in Counseling (Counseling Skills and Techniques)

Levels

Level 1  

Level Details
Job Code Salary Band FLSA Status
SACA0501 F Non-Exempt

Level 1 positions typically demonstrate baseline working knowledge of routine work applications; follow standard principles and systems and use appropriate terminology associated with a particular field of specialization; participate as a team member in a collaborative environment within a diverse workforce; actively contribute to completion of team goals and assigned tasks; clearly communicate information, ideas, or instructions verbally and in writing; follow recommended approach to assigned work to facilitate achievement of desired results; ensure safe practices and environmental consciousness are exhibited in decisions; typically work under direct and frequent supervision while performing routine duties using established procedures with detailed instructions.

Typical Education & Experience

Master’s Degree or higher in counselor education, college student personnel, psychology, social work, education, higher education administration, or related discipline

Or an equivalent combination of education and experience

May require completed practicum in Counseling (Counseling Skills and Techniques)

Typical Work Duties
  • Provide professional counseling for students on academic, career, personal and financial matters
  • Review academic/career goals and overall academic progress with assigned students
  • Refer students to University offices, faculty, staff and /or outside agencies or other professionals as necessary
  • May assist in course selection and academic planning to ensure compliance with related policies/regulations
  • May assist with placement testing, application of University academic policies, and data reporting
  • Participate in unit-wide projects involving prospective and current students (i.e., recruitment activities, commencements, award receptions, orientations, cultural and social events, etc.)
  • May provide counseling services to meet the needs of special student populations, including students with disabilities, multicultural and non-traditional students, and student-athletes
  • Maintain case notes that track client progress, assessments results and counseling goals
  • May teach first-year seminar type course
  • Maintain confidential records

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 2  

Level Details
Job Code Salary Band FLSA Status
SACA0502 G Exempt

Level 2 positions typically demonstrate intermediate knowledge of the concepts, practices and procedures of a particular field of specialization; perform intermediate tasks in defined skill areas/applications by continuously building on current job knowledge; maintain effective relationships with peers, vendors, and others in a diverse environment; support team decisions and follow through with team responsibilities; interpret information, ideas and instructions and communicate clearly and accurately both verbally and in writing including materials intended for distribution; determine causes of unusual occurrences and apply standard principles and practices to determine and implement solutions; ensure safe practices and environmental consciousness are exhibited in decisions; typically work under general supervision, while performing assignments that are varied and that may be somewhat difficult in character, but usually involve limited responsibility.

Typical Education & Experience

1+ years related experience

Master’s Degree or higher in counselor education, college student personnel, psychology, social work, education, higher education administration, or related discipline

Or an equivalent combination of education and experience

May require completed practicum in Counseling (Counseling Skills and Techniques)

Typical Work Duties
  • Review academic/career goals and overall academic progress with assigned students
  • Provide professional counseling for students on academic, career, personal and financial matters
  • Refer students to University offices, faculty, staff and /or outside agencies or other professionals as necessary
  • May assist in course selection and academic planning to ensure compliance with related policies/regulations
  • May administer and evaluate placement testing in specialized cases, apply University academic policies to best advise students, and assist with data reporting
  • Participate in unit-wide projects involving prospective and current students (i.e., recruitment activities, commencements, award receptions, orientations, cultural and social events, etc.)
  • Consult with faculty/staff and provide information
  • Collaborate with management to plan, implement, assess and evaluate specific programming or counseling area, educational program, or academic support service
  • Coordinate support groups, mentor programs and specialized academic support programs including tutoring
  • Assist students with appeals, complaints or institutional concerns
  • May instruct credit-bearing courses or first-year seminars
  • May provide counseling services to meet the needs of special student populations, including students with disabilities, multicultural and non-traditional students, and student athletes
  • Maintain case notes that track client progress, assessments results and counseling goals
  • Maintain confidential records
  • May represent unit on University committees

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 3  

Level Details
Job Code Salary Band FLSA Status
SACA0503 H Exempt

Level 3 positions typically demonstrate proficient and comprehensive knowledge of defined skill areas/applications to integrate fundamental elements from other specialties into work assignments; apply knowledge of principles, practices, and procedures of a particular field of specialization to complete difficult assignments; promote a culture that is conducive to effective relationships among diverse team members; ensure safe practices and environmental consciousness are exhibited in decisions; may lead a project team involved in completion of difficult assignments, requiring proficient knowledge of field of specialization; interpret and communicate information, ideas and instructions clearly, accurately and persuasively both verbally and in writing including materials intended for distribution; incorporate new facts and ideas into group processes and apply creative thinking to develop new solutions; typically work with minimal supervision on difficult assignments, conferring with manager on unusual matters.

Typical Education & Experience

3+ years related experience

Master’s Degree or higher in counselor education, college student personnel, psychology, social work, education, higher education administration, or related discipline

Or an equivalent combination of education and experience

May require completed practicum in Counseling (Counseling Skills and Techniques)

Typical Work Duties
  • Review academic/career goals and overall academic progress with assigned students
  • Provide professional counseling for students on academic, career, personal and financial matters
  • Refer students to University offices, faculty, staff and /or outside agencies or other professionals as necessary
  • May assist in course selection and academic planning to ensure compliance with related policies/regulations
  • May administer and evaluate placement testing in specialized cases, apply University academic policies to best advise students, and assist with data reporting
  • Assist in planning and coordination of cultural and social events for students and the community
  • Participate in unit-wide projects involving prospective and current students (i.e., recruitment activities, commencements, award receptions, orientations, cultural and social events, etc.)
  • Consult with faculty/staff and provide information
  • Plan, implement, assess and evaluate specific programming or counseling area, educational program, or academic support service
  • Coordinate support groups, mentor programs and specialized academic support programs including tutoring
  • Assist students with appeals, complaints or institutional concerns
  • May instruct credit-bearing courses or first-year seminars
  • May present at state and national conferences
  • Advocate for students and work with other staff members and campus organizations to promote academic, career, and personal development; may serve on University committees
  • May coordinate training for new and entry-level counselors; serve as a resource for counselors regarding questions and problem cases
  • May provide counseling services to meet the needs of special student populations, including students with disabilities, multicultural and non-traditional students, and student athletes
  • Maintain case notes that track client progress, assessments results and counseling goals
  • Maintain confidential records
  • May assist with the supervision of graduate assistants, interns, wage payroll employees, and/or students

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 4  

Level Details
Job Code Salary Band FLSA Status
SACA0504 I Exempt

Level 4 positions typically demonstrate advanced knowledge of principles, practices, and procedures of a particular field of specialization and complete complex assignments; integrate complex elements from other specialties into work assignments; demonstrate a strong commitment to inclusionary practices which support diversity throughout the University; establish a shared vision and take responsibility for the achievement of team goals, and provide direction for appropriate implementation of plans; present ideas, concepts and instructions in a clear manner, and use persuasion and negotiation to build consensus and cooperation; ensure safe practices and environmental consciousness are exhibited in decisions; develop new techniques, concepts, theories, programs or solutions and apply them to complex strategic operating issues; typically work independently on complex work assignments, review progress and evaluate results and update management as appropriate; may direct and delegate work to lower-level staff.

Typical Education & Experience

5+ years related experience

Master’s Degree or higher in counselor education, college student personnel, psychology, social work, education, higher education administration, or related discipline

Or an equivalent combination of education and experience

May require completed practicum in Counseling (Counseling Skills and Techniques)

Typical Work Duties
  • Review academic/career goals and overall academic progress with assigned students
  • Provide professional counseling for students on academic, career, personal and financial matters
  • Refer students to University offices, faculty, staff and /or outside agencies or other professionals as necessary
  • May assist in course selection and academic planning to ensure compliance with related policies/regulations
  • Participate in unit-wide projects involving prospective and current students (i.e., recruitment activities, commencements, award receptions, orientations, cultural and social events, etc.)
  • Consult with faculty/staff and provide information
  • Plan, implement, assess and evaluate specific programming or counseling area, educational program, or academic support service
  • Coordinate support groups, mentor programs and specialized academic support programs including tutoring
  • Assist students with appeals, complaints or institutional concerns
  • May instruct credit-bearing courses or first-year seminars
  • May present at state and national conferences
  • Advocate for students and work with other staff members and campus organizations to promote academic, career, and personal development; may serve on University committees
  • Assist with hiring and coordinate training for new and entry-level counselors; serve as a resource for counselors regarding questions and problem cases 
  • May manage group counselor projects, directing workflow as necessary
  • May develop and compile reports for submission and review internally externally to the unit and University
  • May recommend policy/procedure modifications
  • May supervise full-time staff members, graduate assistants, interns, wage payroll employees, and/or students
  • Maintain case notes that track client progress, assessments results and counseling goals
  • Maintain confidential records
  • May assist in preparing federal or state grant proposal
  • May provide counseling services to meet the needs of special student populations, including students with disabilities, multicultural and non-traditional students, and student-athletes

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 5  

Level Details
Job Code Salary Band FLSA Status
SACA0505 J Exempt

Level 5 positions typically extend mastery of job knowledge to the principles, theories and practices of related specialties; expand knowledge of best practices and incorporate into all work assignments and procedures; evaluate and enhance current practices and efforts to ensure optimal support of diversity; oversee leadership of teams and projects that involve extensive cooperation and coordination between multiple departments across the University or with external customers; prepare written and/or verbal presentations or proposals on highly complex issues and deliver to a broad variety of audiences; identify and implement innovative solutions to important, highly complex strategic and/or operational issues which may involve unusual circumstances and incomplete or conflicting data; ensure safe practices and environmental consciousness are exhibited in decisions; work independently on highly complex or strategic assignments; may direct and supervise lower-level staff.

Typical Education & Experience

8+ years related experience

Master’s Degree or higher in counselor education, college student personnel, psychology, social work, education, higher education administration, or related discipline

Or an equivalent combination of education and experience

May require completed practicum in Counseling (Counseling Skills and Techniques)

Typical Work Duties
  • Review academic/career goals and overall academic progress with assigned students
  • Provide professional counseling for students on academic, career, personal and financial matters
  • Refer students to University offices, faculty, staff and /or outside agencies or other professionals as necessary
  • May assist in course selection and academic planning to ensure compliance with related policies/regulations
  • Participate in unit-wide projects involving prospective and current students (i.e., recruitment activities, commencements, award receptions, orientations, cultural and social events, etc.)
  • Consult with faculty/staff and provide information
  • Plan, implement, assess and evaluate specific programming or counseling area, educational program, or academic support service
  • Coordinate support groups, mentor programs and specialized academic support programs including tutoring
  • Assist students with appeals, complaints or institutional concerns
  • May instruct credit-bearing courses or first-year seminars
  • May present at state and national conferences
  • Advocate for students and work with other staff members and campus organizations to promote academic, career, and personal development; may serve on University committees
  • Assist with hiring and coordinate training for new and entry-level counselors; serve as a resource for counselors regarding questions and problem cases
  • Manage group counselor projects, directing workflow as necessary
  • May supervise full-time staff members, graduate assistants, interns, wage payroll employees, and/or students
  • Maintain case notes that track client progress, assessments results and counseling goals
  • Maintain confidential records
  • Assist in preparing federal or state grant proposal
  • Assist with development and implementation of guidelines, policies and procedures as they pertain to the counseling process or support program area
  • Analyze data and develop reports for submission and review
  • Assist with strategic planning process
  • Provide leadership for unit operation in absence of Director
  • May provide counseling services to meet the needs of special student populations, including students with disabilities, multicultural and non-traditional students

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.