Direct Digital Control Specialist

Summary

Job Category:

Facilities Maintenance

Job Title:

Job Category Definition:

This specialty covers all aspects of use of buildings, stewardship, operation, repair, and general administration associated with managing campus facilities. Functions range from leadership of various business units and budgetary oversight, to programmatic administration, specialized facilities services, and assistance to users of the buildings. It also includes supervision of employees who perform maintenance, renovations or direct services to the buildings, infrastructure, grounds or equipment of campus facilities

Job Title Definition:

A Direct Digital Control (DDC) Specialist oversees specific functional duties and responsibilities associated with direct digital control in facilities construction, renovation, and maintenance, where specialized expertise is required. Functions include customer service activities, often related to commissioning, maintenance, or energy savings programs, and recommending methods of repair or upgrades of the Building Automation Systems (BAS) in facilities or infrastructures; provides customer liaison or contact point for BAS and control issues; designs, develops, and administers various programs and systems; analyzes data, monitors budgets and costs, recommends equipment selections, performs feasibility studies, and provides BAS commissioning and mechanical systems technical expertise in the assigned program areas; participates in strategic planning or efficiency initiatives, assuring quality, setting policy or procedures, and record keeping, all while performing within University or departmental policies; supervises assigned employees, which includes planning, prioritizing, and scheduling work tasks or action plans, leading teams, resolving problems, providing training, and assuring all aspects of a safe work environment for assigned employees and customers. Duties are performed at various levels within the defined title.

Working Conditions:

Specific physical requirements and effort are outlined in Job Responsibilities Worksheet (list of essential job duties and responsibilities specific to a particular job at the unit level) in accordance with the Americans with Disabilities Act of 1990 (ADA).

Other Requirements:

Level 1

Level Details
Job Code	Salary Band	FLSA Status
FCMN0301	H	Non-Exempt

Level 1 positions typically demonstrate baseline working knowledge of routine work applications; follow standard principles and systems and use appropriate terminology associated with a particular field of specialization; participate as a team member in a collaborative environment within a diverse workforce; actively contribute to completion of team goals and assigned tasks; clearly communicate information, ideas, or instructions verbally and in writing; follow recommended approach to assigned work to facilitate achievement of desired results; ensure safe practices and environmental consciousness are exhibited in decisions; typically work under direct and frequent supervision while performing routine duties using established procedures with detailed instructions.

Typical Education & Experience
2+ years related experience Associate’s Degree or higher in related discipline Or an equivalent combination of education and experience

Typical Work Duties
Provide information for development of, and participate in, feasibility studies, projects, or processes, as assigned by the Supervisor Participate in activities in support of the overall strategic plans; prepare, update, and modify drawings from information gathered; assist peers with investigations Assist with the development of graphic programming in all BAS software systems Interact with University staff and technical personnel to gather, process, or disseminate information regarding matters involving assigned work Assist with the development and preparation of project or support documents for customer use; demonstrate baseline understanding of Sequences of Operation, Modbus, and BACnet protocols Complete assigned project work; provide project assistance to peers Participate in energy saving efforts as directed by the Supervisor Provide basic level support for technical personnel as experience allows; consult others as needed Participate in initiatives to improve operational efficiencies and work quality; assist with project close out procedures Participate on committees as requested; maintain departmental electronic storage and archives Guide and mentor students and others at this level as requested by the Supervisor Provide input for the development of unit policies Assure all aspects of a safe working environment

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 2

Level Details
Job Code	Salary Band	FLSA Status
FCMN0302	I	Exempt

Level 2 positions typically demonstrate intermediate knowledge of the concepts, practices and procedures of a particular field of specialization; perform intermediate tasks in defined skill areas/applications by continuously building on current job knowledge; maintain effective relationships with peers, vendors, and others in a diverse environment; support team decisions and follow through with team responsibilities; interpret information, ideas and instructions and communicate clearly and accurately both verbally and in writing including materials intended for distribution; determine causes of unusual occurrences and apply standard principles and practices to determine and implement solutions; ensure safe practices and environmental consciousness are exhibited in decisions; typically work under general supervision, while performing assignments that are varied and that may be somewhat difficult in character, but usually involve limited responsibility.

Typical Education & Experience
2+ years related experience Bachelor’s Degree or higher in related discipline Or an equivalent combination of education and experience

Typical Work Duties
Provide information for development of, and participate in, feasibility studies, projects, or processes, as assigned by the Supervisor; develop action plans and establish priorities Participate in activities in support of the overall strategic plans; prepare, update, and modify drawings from information gathered; perform investigations Lead the development of graphic programming in all BAS software systems for all in-house projects Interact with University staff and technical personnel to gather, process, or disseminate information regarding matters involving assigned work Develop and prepare project or support documents for customer use; demonstrate intermediate understanding of Sequences of Operation and integration practices; demonstrate intermediate knowledge of Modbus and BACnet protocols Complete assigned project work; provide project assistance to peers and technicians Participate in energy saving efforts through the use of BAS Provide basic level support for technical personnel by troubleshooting, analyzing, and modifying the software code as required Identify and participate in initiatives to improve operational efficiencies and work quality; complete project close out procedures Participate on committees as requested; provide input for the development of standards and product evaluations; maintain departmental electronic storage and archives Guide and instruct work efforts of temporary employees as requested by the Supervisor; participate on hiring teams; participate on unit or cross-functional teams Provide input for development of unit policies Assure all aspects of a safe working environment

Level 3

Level Details
Job Code	Salary Band	FLSA Status
FCMN0303	J	Exempt

Level 3 positions typically demonstrate proficient and comprehensive knowledge of defined skill areas/applications to integrate fundamental elements from other specialties into work assignments; apply knowledge of principles, practices, and procedures of a particular field of specialization to complete difficult assignments; promote a culture that is conducive to effective relationships among diverse team members; ensure safe practices and environmental consciousness are exhibited in decisions; may lead a project team involved in completion of difficult assignments, requiring proficient knowledge of field of specialization; interpret and communicate information, ideas and instructions clearly, accurately and persuasively both verbally and in writing including materials intended for distribution; incorporate new facts and ideas into group processes and apply creative thinking to develop new solutions; typically work with minimal supervision on difficult assignments, conferring with manager on unusual matters.

Typical Education & Experience
5+ years related experience Bachelor’s Degree or higher in related discipline Or an equivalent combination of education and experience

Typical Work Duties
Initiate, develop, and evaluate options for feasibility studies, analyses, projects, or processes; recommend solutions to the Supervisor Contribute in the development of projects and processes in support of the overall strategic plan; perform investigations; develop action plans and establish priorities Interact with University staff and technical personnel, contractors, consultants, and customers to gather, process, or disseminate information regarding matters involving project work Develop and prepare project and support documents for customer use; review, approve, and implement Sequences of Operation; demonstrate proficient knowledge of integration practices Develop and complete project work; provide assistance, direction, and training to staff, technical personnel, contractors, and consultants Participate in energy saving efforts through the use of BAS; provide guidance to contractors and consultants on best practices for installation and operation of building automation systems Provide proficient level support for technical personnel by troubleshooting, analyzing, and modifying the software code as required Assist with Project Management duties such as considering the customer’s needs, defining project requirements and approach, estimating projects, and keeping projects on track Identify and participate in initiatives to improve operational efficiencies and work quality; complete project close out procedures Participate on committees as requested; assist in the development of standards and product evaluations as requested May provide minimal supervision to others; guide and instruct work efforts of temporary employees as requested by the Supervisor; participate on hiring teams; participate on unit or cross-functional teams Assist in developing and setting unit policies Assure all aspects of a safe working environment

Level 4

Level Details
Job Code	Salary Band	FLSA Status
FCMN0304	K	Exempt

Level 4 positions typically demonstrate advanced knowledge of principles, practices, and procedures of a particular field of specialization and complete complex assignments; integrate complex elements from other specialties into work assignments; demonstrate a strong commitment to inclusionary practices which support diversity throughout the University; establish a shared vision and take responsibility for the achievement of team goals, and provide direction for appropriate implementation of plans; present ideas, concepts and instructions in a clear manner, and use persuasion and negotiation to build consensus and cooperation; ensure safe practices and environmental consciousness are exhibited in decisions; develop new techniques, concepts, theories, programs or solutions and apply them to complex strategic operating issues; typically work independently on complex work assignments, review progress and evaluate results and update management as appropriate; may direct and delegate work to lower-level staff.

Typical Education & Experience
7+ years related experience Bachelor’s Degree or higher in related discipline Or an equivalent combination of education and experience

Typical Work Duties
Initiate, develop and evaluate options for feasibility studies, analyses, projects, or processes; recommend or direct solutions as appropriate Develop projects and processes in support of the overall strategic plan; perform investigations; develop action plans and establish priorities; recommend or direct solutions, as appropriate Interact with University staff and technical personnel, contractors, consultants, and customers to gather, process, or disseminate information regarding matters involving project work Develop and prepare project and support documents for customer use; coordinate with supervisors and trade shops; review, approve, and implement Sequences of Operation; demonstrate advanced knowledge of integration practices; demonstrate proficiency in multiple BAS software Develop and complete project work; provide assistance, direction, and training to staff, technical personnel, contractors, and consultants Lead energy saving efforts through the use of BAS and troubleshooting equipment; provide guidance to contractors and consultants on best practices for installation and operation of building automation systems Provide support for technical personnel; resolve complex problems by troubleshooting, analyzing, and modifying the software code, as required Perform Project Management duties including considering the customer’s needs and budget; define project requirements, approach and energy savings; estimate projects; keep projects on time and budget; review estimates done by peers Identify and lead initiatives to improve operational efficiencies and work quality; complete project close out procedures Participate on committees as requested; assist in the development of standards; lead the evaluation of new products or processes, as requested Substitute for the department Supervisor when requested; may provide minimal supervision to others; train and mentor others; participate on hiring teams; lead unit or cross-functional teams Assist in developing, setting, and enforcing unit policies Assure all aspects of a safe working environment

Level 5

Level Details
Job Code	Salary Band	FLSA Status
FCMN0305	L	Exempt

Level 5 positions typically extend mastery of job knowledge to the principles, theories and practices of related specialties; expand knowledge of best practices and incorporate into all work assignments and procedures; evaluate and enhance current practices and efforts to ensure optimal support of diversity; oversee leadership of teams and projects that involve extensive cooperation and coordination between multiple departments across the University or with external customers; prepare written and/or verbal presentations or proposals on highly complex issues and deliver to a broad variety of audiences; identify and implement innovative solutions to important, highly complex strategic and/or operational issues which may involve unusual circumstances and incomplete or conflicting data; ensure safe practices and environmental consciousness are exhibited in decisions; work independently on highly complex or strategic assignments; may direct and supervise lower-level staff.

Typical Education & Experience
10+ years related experience Bachelor’s Degree or higher in related discipline Or an equivalent combination of education and experience

Typical Work Duties
Lead initiatives to develop feasibility studies, analyses, projects, or processes; evaluate options and implement solutions Guide the development of projects and processes in support of the overall strategic plans; develop and implement action plans and establish priorities Interact with University staff and technical personnel, contractors, consultants, and customers to gather, process or disseminate information regarding matters involving the work unit's activities Develop and prepare project and support documents for customer use; coordinate with supervisors and trade shops; review, approve, and implement Sequences of Operation; demonstrate advanced knowledge of integration practices and proficiency in multiple BAS software Lead and develop project work; provide project assistance, direction, and training to employees, staff, technical personnel, contractors, and consultants Lead energy saving efforts through the use of BAS; reduce energy use by troubleshooting equipment; provide guidance to contractors and consultants on best practices for installation and operation of building automation systems Provide support for technical personnel; resolve complex problems by troubleshooting, analyzing, and modifying the software code, as required Perform Project Management duties including considering the customer’s needs and budget; define project requirements, approach, and energy savings; estimate projects; keep projects on time and budget; review & issue project estimates to customer Identify and lead initiatives to improve operational efficiencies and work quality Participate on committees; lead the development of standards; lead the evaluation of new products or processes Spends more than half of time in supervision of a department or group; responsible for all departmental hiring, training, organization, goals, employee evaluations, and discipline; train and mentor employees and students; create unit or cross-functional teams and assign employees to participate Develop and enforce unit policies Assure all aspects of a safe working environment