Facilities Management

Summary

Job Category:
Facilities Management
Job Title:
Facilities Management
Job Category Definition:
This specialty covers the management/oversight of building use, stewardship, operation, repair, and general administration of campus facilities. Functions range from direction/leadership of various business units and budgetary oversight, to programmatic administration, specialized facilities services, and assistance to building users. Management of employees who perform maintenance, renovations or direct services to the buildings, infrastructure, grounds or equipment of campus facilities are also covered within this category.
Job Title Definition:
The Facilities Management position oversees the operation and performance of facilities in business unit(s) and department(s); provides strategic planning for the assigned unit, and performs, administers or delegates such activities as major program plans (i.e., collective bargaining, safety, customer service, emergency preparedness, etc.), providing continuous analysis, interpretation, resolution, and implementation on facilities-related matters; identifies, develops, and administers process and quality improvement initiatives or other special assignments within the respective unit as well as other departments and business units across the University; provides/delegates oversight of policy, procedure, and regulatory compliance, as well as oversight and input to design, construction, and maintenance professionals; develops and administers budgets; implements and administers human resources policies and procedures; manages assigned employees, providing guidance on planning, prioritizing and developing schedules for tasks, initiatives or action plans, leading teams, managing training, and assuring all aspects of a safe work environment for assigned employees and customers. Duties are performed at various levels within the defined title.
Working Conditions:
Specific physical requirements and effort are outlined in Job Responsibilities Worksheet (list of essential job duties and responsibilities specific to a particular job at the unit level) in accordance with the Americans with Disabilities Act of 1990 (ADA).
Other Requirements:
Professional Licensure or certifications may be required. Depending on the specific position held, a valid PA Driver’s License and ability to operate a motor vehicle may be required.

Levels

Level 1  

Level Details
Job Code Salary Band FLSA Status
FCMR9101 J Exempt

Level 1 positions typically demonstrate baseline planning, organizing, directing, and facilitating skills along with baseline knowledge of routine work applications, employment regulations, policies, and procedures necessary to perform assigned managerial/supervisory tasks; follow recommended approach to assigned work to facilitate achievement of desired results and review completed work of others to verify accuracy and conformance to required procedures and special instructions; ensure employees practice respect for the opinions of others and an awareness of the value of diversity, safety, and environmental consciousness in the workplace; utilize a communication style that is appropriate for a given situation; practice positive approaches to problem solving for basic issues; evaluate recommended changes/improvements to quality improvement processes, procedures, policies, and plans; supervise assigned staff and coordinate routine activities to ensure successful completion of tasks.

Typical Education & Experience

5+ years related experience

Bachelor’s Degree or higher in Architecture, Engineering, Management or related discipline

Or an equivalent combination of education and experience

Required Certifications, Registrations or Licensure:
Professional Licensure or certifications may be required; Valid PA Driver’s License and ability to operate a motor vehicle may be required

Typical Work Duties
  • Manage facilities operations for assigned area (typically limited in scope and/or single discipline)
  • Hire, supervise, evaluate and ensure training for assigned staff
  • Recommend staffing levels for assigned area
  • Manage operating and capital budget as required for the assigned area
  • Implement facilities-related programs to advance the operation of assigned areas
  • Oversee development of material for programs in assigned area
  • Identify and implement regulatory facilities compliance in assigned area
  • Ensure continuous quality improvement practices are applied for assigned areas
  • Support and implement diversity initiatives of the University within assigned area

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 2  

Level Details
Job Code Salary Band FLSA Status
FCMR9102 K Exempt

Level 2 positions typically demonstrate intermediate planning, organizing, directing, and facilitating skills along with intermediate knowledge of employment regulations, policies, and procedures necessary to perform assigned managerial/supervisory tasks; define work objectives, plans, priorities and deadlines and delegate routine tasks appropriately; review completed work of others to verify technical soundness and adherence to deadlines; coach, mentor, and motivate staff in a fair and consistent manner to achieve goals; coach employees on practices that promote the value of diversity, safety, and environmental consciousness in the workplace; demonstrate intermediate ability to communicate using more complex terms relevant to specific discipline; develop creative recommendations for solving problems that are varied and somewhat difficult in nature but with limited scope; identify and implement changes/improvements to quality improvement processes, procedures, policies, and plans; supervise staff and coordinate activities to ensure successful completion of tasks.

Typical Education & Experience

8+ years related experience

Bachelor’s Degree or higher in Architecture, Engineering, Management or related discipline

Or an equivalent combination of education and experience

Required Certifications, Registrations or Licensure:
Professional Licensure or certifications may be required; Valid PA Driver’s License and ability to operate a motor vehicle may be required

Typical Work Duties
  • Manage facilities operations for assigned area (typically moderate in scope; may be multi-disciplinary)
  • Hire, supervise, evaluate and ensure training for assigned staff
  • Establish staffing levels for assigned area
  • Develop vision and mission and ensure implementation
  • Manage operating and capital budget for assigned areas
  • Participate in development of strategic plan as it applies to assigned areas
  • Coordinate implementation of regulatory requirements for assigned areas
  • Provide input into programs related to facility issues
  • Establish customer service requirements for assigned area
  • Develop innovative programs to advance the operation of assigned areas
  • Coordinate development of programs in assigned area
  • Manage activities to comply with University policy
  • Develop and establish continuous quality improvement practices to be applied for assigned areas
  • Develop recommendations for continued quality assurance measures for assigned area
  • Establish procedures for implementing diversity standards in accordance with University policy

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 3  

Level Details
Job Code Salary Band FLSA Status
FCMR9103 L Exempt

Level 3 positions typically demonstrate proficient ability in work design, project management, financial planning and development of goals for accomplishing difficult unit assignments; demonstrate awareness of emerging trends, and changes in employment regulations, policies and procedures to proactively address issues; review completed work of others for conformity to policy, and effectiveness of approach; delegate more advanced tasks to others; facilitate optimal group dynamics and evaluate employee performance on difficult work assignments and recommend appropriate developmental opportunities; develop and implement practices that promote a culture of diversity, safety, and environmental consciousness and that is conducive to effective relationships among diverse groups of employees; use diplomacy and advanced communication skills in unstructured settings; modify, adapt, or refine guidelines, if necessary, to resolve issues or problems; develop, evaluate, enhance, and/or implement quality improvement practices, processes, procedures, or policies that have an impact on unit operations.

Typical Education & Experience

10+ years related experience

Master’s Degree or higher Architecture, Engineering, Management or related discipline

Or an equivalent combination of education and experience

Required Certifications, Registrations or Licensure:
Professional Licensure or certifications may be required; Valid PA Driver’s License and ability to operate a motor vehicle may be required

Typical Work Duties
  • Manage facilities operations for multiple assigned areas (typically large in scope; multi-disciplinary)
  • Hire, supervise, and train assigned staff
  • Establish staffing levels and qualifications for assigned areas
  • Guide the development of vision and mission statements
  • Manage approved operating and capital budgets for multiple assigned areas
  • Establish area policies and procedures
  • Participate in the development of strategic planning initiatives
  • Guide implementation of strategic initiatives
  • Oversee development of facilities programs in assigned areas
  • Identify areas that require program innovation and assign staff to develop
  • Coordinate with regulatory agencies on the interpretation of code compliance issues; lead implementation of regulatory requirements
  • Review continuous quality improvement practices plans and guide approaches to achieve enhancements for assigned areas
  • Verify implementation of diversity standards in accordance with University policy

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 4  

Level Details
Job Code Salary Band FLSA Status
FCMR9104 M Exempt

Level 4 positions typically demonstrate advanced skills in budget management, business development, communications, and leadership and execution of objectives critical to unit's success; provide detailed plans for changes to specific policies and procedures that may result from trends and changes in overall direction of functional and/or organizational responsibilities; monitor completed work of others to ensure soundness of approach, effectiveness in meeting requirements, the feasibility of recommendations and adherences to requirements; evaluate and enhance practices that promote a strong commitment to inclusionary practices which support diversity, safety, and environmental consciousness throughout the University; demonstrate diplomacy in persuading and influencing a variety of people to achieve results; resolve complex, controversial or unprecedented issues and problems, and demonstrate sound judgment by considering values, risks, impact and implications of actions throughout organization; set clear expectations and hold management team accountable for effectively coaching, mentoring and motivating their respective staffs; develop, evaluate, enhance, and/or implement quality improvement practices, processes, procedures, or policies that have an impact on University operations.

Typical Education & Experience

12+ years related experience

Master’s Degree or higher in Architecture, Engineering, Management or related discipline

Or an equivalent combination of education and experience

Required Certifications, Registrations or Licensure:
Professional Licensure or certifications may be required; Valid PA Driver’s License and ability to operate a motor vehicle may be required

Typical Work Duties
  • Direct and manage facilities operations for multiple assigned areas (moderate in scope)
  • Responsible directly to senior management
  • Hire, supervise, and train assigned staff; develop staffing plans for multiple areas
  • Develop budgets for multiple areas
  • Approve area policies and procedures
  • Participate in the development of University mission and vision
  • Develop programs in assigned areas
  • Prepare material for submission to senior administration and boards
  • Serve as University liaison with regulatory agencies; approve documents in accordance with regulatory requirements for assigned areas
  • Establish requirements for professional consultant services
  • Oversee preparation of Requests For Proposals and guide selection process
  • Meet with representatives of firms providing consulting services
  • Ensure appropriate implementation, operation, evaluation, and adjustment to processes within division to ensure that quality standards are achieved
  • Champion continuous quality improvement initiatives utilizing appropriate philosophies and theories to solve problems and improve processes
  • Approve procedures to implement diversity standards in accordance with University policy

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 5  

Level Details
Job Code Salary Band FLSA Status
FCMR9105 N Exempt

Level 5 positions typically demonstrate awareness of broad issues and management trends and evaluate the impact of policy and procedure changes and adjust accordingly; apply management principles to ensure optimal performance throughout organization; ensure appropriate skills are developed and maintained at all levels of responsibility and realign staff responsibilities to meet desired changes in organization and/or University mission; develop plans, practices and efforts to ensure optimal support or diversity, safety, and environmental consciousness throughout the University; demonstrate high level of diplomacy in persuading and influencing a wide variety of people at various levels and locations to achieve results; develop and implement solutions to highly complex and often controversial problems that may have University-wide impact and establish new precedents for solving problems; develop and articulate broad goals and objectives for unit with multi-functions or University-wide impact; develop, evaluate, enhance, and/or implement quality improvement practices, processes, procedures, or policies that have a strategic impact on University operations.

Typical Education & Experience

15+ years related experience

Master’s Degree or higher in Architecture, Engineering, Management or related discipline

Or an equivalent combination of education and experience

Required Certifications, Registrations or Licensure:
Professional Licensure or certifications may be required; Valid PA Driver’s License and ability to operate a motor vehicle may be required

Typical Work Duties
  • Direct facilities operations for multiple areas (large in scope)
  • Responsible directly to senior management
  • Approve staffing plans for multiple areas
  • Establish standards for operating areas
  • Participate in University Board of Trustees meetings as assigned
  • Chair University committees as requested
  • Monitor and approve budgets for multiple areas
  • Participate in the development of University policies and procedures
  • Communicate to a broad internal and external University audience
  • Advise senior management on matters related to areas of operation
  • Set program directions as required to meet mission
  • Represent the University with regulatory agencies
  • Direct work of professional consultants
  • Review and recommend approval of professional consultants
  • Set program criteria for projects
  • Develop and amend compliance with University policies and procedures
  • Oversee and ensure appropriate implementation, operation, evaluation, and adjustment to processes within the organization to ensure that quality standards are achieved; champion continuous quality improvement initiatives utilizing appropriate philosophies and theories to solve problems and improve processes
  • Champion and positively impact diversity in the workplace and University community

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.