Information Technology Project Manager

Summary

Job Category:
Management
Job Title:
Information Technology Project Manager
Job Category Definition:
This category covers the strategic and operational management of activities related to a specified functional area as it impacts the performance of an organization. Functional areas include, but are not limited to, User Success, Applications, Infrastructure, Security, and/or any combination of the four.  Management serves as a strategic partner in the attainment of organizational goals through planning, organizing, leading, and controlling resources. Management empowers employees and leads the work unit to add value to organizational priorities through the key skills of coaching, consulting, coordinating, facilitating, and evaluating. Also included in this category are activities involving project management practices aimed at enhancing business performance through the planning and execution of strategic initiatives, and the pursuit of overall continuous improvement. Functions include engaging stakeholders to meet organization goals through effective planning, execution, and on-time/on budget delivery of projects.
Job Title Definition:
The Information Technology Project Manager works with many levels of executives and staff to lead project efforts based on industry (PMI) best practices; works as the single point of contact for facilitation and communication of project goals, deliverables and schedules and must be an excellent communicator; various levels of documentation will be produced at each stage of the project and the project manager is often the person who creates these with input from others. Duties are performed at various levels within the defined title.
Working Conditions:
Specific physical requirements and effort are outlined in Job Responsibilities Worksheet (list of essential job duties and responsibilities specific to a particular job at the unit level) in accordance with the Americans with Disabilities Act of 1990 (ADA).
Other Requirements:
 

Levels

Level 1  

Level Details
Job Code Salary Band FLSA Status
ITMR9001 I Exempt

Level 1 positions typically demonstrate baseline planning, organizing, directing, and facilitating skills along with baseline knowledge of routine work applications, employment regulations, policies, and procedures necessary to perform assigned managerial/supervisory tasks; follow recommended approach to assigned work to facilitate achievement of desired results and review completed work of others to verify accuracy and conformance to required procedures and special instructions; ensure employees practice respect for the opinions of others and an awareness of the value of diversity, safety, and environmental consciousness in the workplace; utilize a communication style that is appropriate for a given situation; practice positive approaches to problem solving for basic issues; evaluate recommended changes/improvements to quality improvement processes, procedures, policies, and plans; supervise assigned staff and coordinate routine activities to ensure successful completion of tasks.

Typical Education & Experience

0+ years related experience

Associate’s Degree or higher

Or an equivalent combination of education and experience

Required Certifications, Registrations or Licensure:
Various industry certifications (e.g., PMI) preferred

Typical Work Duties
  • Perform selected activities specific to the function that position supports
  • Assist in preparing reports and program documentation
  • Assist in developing and documenting standards
  • Identify and refer unresolved project-related problems for resolution
  • May work as part of a project support team
  • May collaborate with various subject-matter experts to assess program needs, establish timelines for project completion, and identify desired outcomes
  • Participate in professional activities to maintain knowledge on developments in the practice of enterprise project and portfolio management
  • Develop knowledge of organizational project management methodology using the tools, templates and processes provided
  • Perform selected activities of configuration management (CM), information management (IM), test support, documentation management, integrated logistics support, or quality assurance

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 2  

Level Details
Job Code Salary Band FLSA Status
ITMR9002 J Exempt

Level 2 positions typically demonstrate intermediate planning, organizing, directing, and facilitating skills along with intermediate knowledge of employment regulations, policies, and procedures necessary to perform assigned managerial/supervisory tasks; define work objectives, plans, priorities and deadlines and delegate routine tasks appropriately; review completed work of others to verify technical soundness and adherence to deadlines; coach, mentor, and motivate staff in a fair and consistent manner to achieve goals; coach employees on practices that promote the value of diversity, safety, and environmental consciousness in the workplace; demonstrate intermediate ability to communicate using more complex terms relevant to specific discipline; develop creative recommendations for solving problems that are varied and somewhat difficult in nature but with limited scope; identify and implement changes/improvements to quality improvement processes, procedures, policies, and plans; supervise staff and coordinate activities to ensure successful completion of tasks.

Typical Education & Experience

2+ years related experience

Associate’s Degree or higher

Or an equivalent combination of education and experience

Required Certifications, Registrations or Licensure:
Various industry certifications (e.g., PMI) preferred

Typical Work Duties
  • Research solutions to project management issues using the appropriate resources; lead short-term, tactical projects of various types
  • Facilitate and lead the creation of project definitions, work breakdowns, rough order estimates, project plans, communication plans and project schedules and specifications; serve as liaison between technical staff and other groups to resolve problems and concerns
  • Interact regularly with project sponsors, stakeholders, project teams and others to determine their needs and use the existing project methodology to develop plans to address these efficiently
  • Help to determine scope of work required for assigned projects
  • May participate in and provide information for the strategic planning process at the unit or user group level
  • Assist in training new staff members in processes and procedures
  • Participate in professional development activities in the practice of enterprise project and portfolio management and may pursue certifications, if required
  • May provide technical guidance and direction to other staff, especially as it pertains to the use of tools for effective project management
  • Troubleshoot day to day operations
  • May facilitate user groups in obtaining access to systems
  • May assume responsibility for definable projects

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 3  

Level Details
Job Code Salary Band FLSA Status
ITMR9003 L Exempt

Level 3 positions typically demonstrate proficient ability in work design, project management, financial planning and development of goals for accomplishing difficult unit assignments; demonstrate awareness of emerging trends, and changes in employment regulations, policies and procedures to proactively address issues; review completed work of others for conformity to policy, and effectiveness of approach; delegate more advanced tasks to others; facilitate optimal group dynamics and evaluate employee performance on difficult work assignments and recommend appropriate developmental opportunities; develop and implement practices that promote a culture of diversity, safety, and environmental consciousness and that is conducive to effective relationships among diverse groups of employees; use diplomacy and advanced communication skills in unstructured settings; modify, adapt, or refine guidelines, if necessary, to resolve issues or problems; develop, evaluate, enhance, and/or implement quality improvement practices, processes, procedures, or policies that have an impact on unit operations.

Typical Education & Experience

4+ years related experience

Bachelor’s Degree or higher

Or an equivalent combination of education and experience

Required Certifications, Registrations or Licensure:
Various industry certifications (e.g., PMI) highly preferred

Typical Work Duties
  • Interact regularly with project sponsors and stakeholders; use appropriate project management strategies for implementing requirements across a broad range of programs and initiatives
  • Conduct project management activities such as communicating with resource managers, team leads, etc. in order to track project milestones and keep the focus on delivering project commitments
  • Facilitate and lead the creation of project definitions, budgets, work breakdowns, rough order estimates, project plans, communication plans and project schedules to determine scope of work for assigned projects
  • Interact regularly with project teams for enterprise wide, multi-year projects
  • Research and recommend project management policies, principles, and practices
  • Participate in the development of effective processes and procedures
  • Coordinate, resolve, or assist in resolution of conflicts and other issues within and between project teams and recommend/provide solutions
  • Facilitate and/or conduct feasibility studies for projects and requests for proposals, and make recommendations on selections
  • Prepare reports and other associated project or program documentation
  • May serve as liaison with industry and various other groups to disseminate appropriate information
  • May research and recommend tools for automated project management
  • Coordinate activities of CM, IM, test data support, documentation management, integrated logistics support, or quality assurance with customers, team members, and subcontractors within a project or program
  • Provide technical guidance to other staff or users, especially as it pertains to the use of tools for effective project management
  • May develop and document design standards
  • May supervise and organize the development of drawing packages
  • May prepare cost reports, and program plans

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 4  

Level Details
Job Code Salary Band FLSA Status
ITMR9004 M Exempt

Level 4 positions typically demonstrate advanced skills in budget management, business development, communications, and leadership and execution of objectives critical to unit's success; provide detailed plans for changes to specific policies and procedures that may result from trends and changes in overall direction of functional and/or organizational responsibilities; monitor completed work of others to ensure soundness of approach, effectiveness in meeting requirements, the feasibility of recommendations and adherences to requirements; evaluate and enhance practices that promote a strong commitment to inclusionary practices which support diversity, safety, and environmental consciousness throughout the University; demonstrate diplomacy in persuading and influencing a variety of people to achieve results; resolve complex, controversial or unprecedented issues and problems, and demonstrate sound judgment by considering values, risks, impact and implications of actions throughout organization; set clear expectations and hold management team accountable for effectively coaching, mentoring and motivating their respective staffs; develop, evaluate, enhance, and/or implement quality improvement practices, processes, procedures, or policies that have an impact on University operations.

Typical Education & Experience

8+ years related experience

Bachelor’s Degree or higher

Or an equivalent combination of education and experience

Required Certifications, Registrations or Licensure:
Various industry certifications (e.g., PMI) required

Typical Work Duties
  • Direct the work of project managers, including managing SRDP, salary and/or employee relations issues
  • Direct unit goal-setting, climate and compliance with University standards
  • Establish and coordinate improvements to project management processes and procedures for the organization
  • Participate in the strategic planning process and provide input into strategic decisions for organization, unit and strategic partners; assist in developing the strategic vision and goals of the organization
  • Prepare various reports including budget reports and project or program plans
  • Research emerging best practices and technologies for project and portfolio management
  • Lead the creation of project plans and interact regularly with project sponsors, stakeholders, project teams and others in completion of the work and communicating status
  • Review progress of projects and recommend and support improvement strategies where needed
  • Provide expertise and consulting to project managers and other units in project management methodology
  • Resolve or assist in the resolution of conflicts and the mitigation of risks within projects and programs
  • May be responsible to provide specialized leadership, direction and oversight
  • May serve as liaison with industry and various other groups to disseminate appropriate information
  • Assists leading the CM, IM, test data support, documentation management, integrated logistics support, or quality assurance activities for the unit
  • Execute the strategic vision and goals of the division
  • Evaluate, design, and implement new systems or technologies as required; test potential new products and services
  • Research emerging technologies
  • May research and recommend tools for automated project management
  • Work with project team members to analyze their requirements

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 5  

Level Details
Job Code Salary Band FLSA Status
ITMR9005 N Exempt

Level 5 positions typically demonstrate awareness of broad issues and management trends and evaluate the impact of policy and procedure changes and adjust accordingly; apply management principles to ensure optimal performance throughout organization; ensure appropriate skills are developed and maintained at all levels of responsibility and realign staff responsibilities to meet desired changes in organization and/or University mission; develop plans, practices and efforts to ensure optimal support or diversity, safety, and environmental consciousness throughout the University; demonstrate high level of diplomacy in persuading and influencing a wide variety of people at various levels and locations to achieve results; develop and implement solutions to highly complex and often controversial problems that may have University-wide impact and establish new precedents for solving problems; develop and articulate broad goals and objectives for unit with multi-functions or University-wide impact; develop, evaluate, enhance, and/or implement quality improvement practices, processes, procedures, or policies that have a strategic impact on University operations.

Typical Education & Experience

12+ years related experience

Bachelor’s Degree or higher

Or an equivalent combination of education and experience

Required Certifications, Registrations or Licensure:
Various industry certifications (e.g., PMI) required

Typical Work Duties
  • Direct the work of project managers, including managing SRDP, salary and/or employee relations issues
  • Leads project management, integrated logistics support, or quality assurance activities for the unit
  • Incorporate the goals and mission of both the unit and the customer in all work assignments and procedures
  • Assist in developing the strategic vision and goals of the division
  • May be responsible for various administrative and budget tasks
  • Participate in the strategic planning process and provide input into strategic decisions for unit(s) or user group(s)
  • Evaluate and initiate the change processes necessary to enhance programs for office, and/or laboratory use
  • Serve as consultant for new technological advances particularly those using integrated technologies and services
  • Analyze and evaluate vendor proposals for related work; determine the feasibility of proposals and provide or evaluate cost benefit analysis as appropriate
  • Implement, review progress and evaluate results on complex work assignments
  • Meet with various customers to analyze needs, design, and develop technical solutions
  • Maintain an awareness of developments in the industry concerning hardware, software, development trends for growth and impart that knowledge to others

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.