Instructor Led Programs

SupportLinc EAP Overview for Managers and Supervisors

Approaching difficult situations and assisting employees in need can be a challenge. Beginning January 1, 2024, the new SupportLinc Employee Assistance Program (EAP)  is an important benefit offering confidential, professional assistance for problems of concern to you, your benefit-eligible employees, and their immediate family members. This seminar will provide Penn State Managers and Supervisors with an overview of SupportLinc services, expert guidance and valuable resources that can help you respond to employee mental health and work-life balance concerns, as well as take care of your own. 

Enhance Your Personal Brand: Lessons from the World's Most Successful Companies

Apple.   Google.  Target.  Twitter.  Coca-Cola.  Starbucks.  These are some of the most famous brands in the world.  But did you know that you have a brand as well?  Your personal brand is the essence or promise of what will be experienced by others when interacting with you.  Through self-reflective exercises and creative thought experiments, this program will show participants what factors comprise their personal brand, which ones may be increasing or decreasing their effectiveness, and how to develop a personal brand that enhances personal and professional success. 

PNC: Debt Management

Is debt compromising your financial health?. In this workshop, you’ll learn to build a budget that helps pay down your debt, explore different debt management strategies, and create a personal plan for reducing your debt and improving your credit score. We’ll also discuss the difference between good debt and bad debt and see how your credit score affects how much interest you pay.

Life Blend (previously known as Work-Life Balance)

Balancing the demands of work and family can be a difficult job. Most of us juggle a number of important jobs that all require our time and energy. Your roles might include being a spouse, parent, child, sibling, employee, organization member and neighbor. All of these roles carry responsibilities and rewards. But, if we aren’t careful, the stresses and demands of all of these roles can engulf and drain us. In this presentation, attendees will learn how to balance their work life with their personal life, in an effort to avoid burnout.

Accessibility @ PSU 102 – Accessible Word Templates

In this session, we will walk through using a Word template to create accessible documents using Microsoft Word with templates as an example. We will reformat a report so that it includes headings, image ALT text, accessible tables, and an accessible bar chart with a description. We will also discuss how to share an accessible template for multiple documents and how to modify the styles of a template. - part of the BUILD curriculum

Coaching Conversations for Supervisors

Coaching conversations will provide supervisors the basic skills necessary to have effective coaching conversations.

Thinking Critically

In this facilitated discussion, we will review the concepts introduced in the, “Developing Your Critical Thinking and Cognitive Flexibility Skillsoft video training that you will complete before the session.  

This session will help you improve your critical thinking skills. You'll learn about the intake, investigate, and act stages of critical thinking, as well as how to use analytical techniques to assess information. You’ll also learn the advantages of keeping an open mind through cognitive flexibility.

Providing Exceptional Customer Service in a Hybrid Workplace

Life as we know it is very different; we are living and serving our internal and external customers in ways we could not have even imagined even one year ago. But are we achieving success or are we finding excuses to explain why customer service is falling behind? 

Supporting Neurodiversity in the Workplace

Maximizing employees’ strengths to create successful teams requires an objective awareness of those strengths. One way to do this is to examine biases of what is “normal”. In this presentation, attendees will be given an opportunity and tools to recognize the benefits of supporting and maximizing the resources that neurodiverse employees bring to the workplace.

RETIRE! Live with confidence in retirement

If you’re thinking about making the transition to retirement, this presentation is essential for understanding how to create an income plan that helps you maximize your savings.  

Professional Writing Essentials: Punctuation

Words are only part of writing. Punctuation keeps your writing easy to understand and expressive! This course reviews the basics of punctuation and how to properly use it. Individuals will gain confidence as they learn the building  blocks to create properly punctuated, effective communication. Learners will participate in discussions and exercises to build their punctuation comprehension.  

Personal Safety and Awareness

In-person: A 75 minute session that introduces key strategies for personal safety, including physical resistance strategies that includes self-defense technique demonstration.

Talking About Mental Health in the Workplace

1 in 5 adults in the United States experiences a mental health concern every single year. While emotional distress is not always a sign of mental illness, it can still take a major toll on employee wellbeing – not to mention productivity. In the end, everyone suffers when emotional distress and mental illness are left unaddressed in the workplace. Fortunately, employees and organizations can take steps to create a supportive environment, or what is often referred to as a psychologically healthy workplace. Taking these basic steps not only helps employees in distress and connects them to care – it increases employee resilience and engagement, as well as productivity.

Workplace Stress

There are many well-documented benefits of mindfulness, from stress reduction to relationship satisfaction to job performance. However, many employees find it difficult to make mindfulness a part of their everyday life. Fortunately, it isn't necessary to dedicate a lifetime to learning ancient meditational practices to begin to reap many of the rewards of greater mindfulness. In this presentation, attendees will learn simple yet powerful strategies to help them begin to cultivate the type of greater awareness and active, open attention to the present that experts agree can lead to better health and optimal performance.

Navigating Return to School

Navigating Return to School This presentation is a resource to help you address concerns your child may have returning to school, support family systems in becoming more resilient, and help you to identify your children’s mental health needs and ways to effectively connect with and support them. This is not designed to provide specific educational options for attendees as each family’s needs and options are unique.