Police Manager

Summary

Job Category:: Public Safety and Security
Job Title:: Police Manager
Job Category Definition:: This specialty covers those activities related to establishing a social and physical environment wherein people on campus may be free from fear and, thereby, contribute to the quality and excellence of the University. This includes: the protection of life and property, preservation of peace and good order in the community, enforcement of laws and regulations, emergency management, planning, facility and data security, personnel clearances, and community outreach.
Job Title Definition:: Police Manager oversee the overall operation, management, and administration of University law enforcement and safety services; supervises staff and/or a major program area; supervises assigned staff; evaluates needs; develops strategies; or organizes, implements and maintains effective programs for public safety and security initiatives; leads employees and provides professional expertise through coaching, mentoring, and the support of diversity; ensures that established standards of continuous quality improvement are met and provides leadership for outstanding customer service at all levels of the organization; define goals and assess resources needed to attain them; implements policies and procedures; communicates regularly with other work units as well as community police and emergency responders to ensure good community relations and communications. Duties are performed at various levels within the defined title.
Working Conditions:: Specific physical requirements and effort are outlined in Job Responsibilities Worksheet (list of essential job duties and responsibilities specific to a particular job at the unit level) in accordance with the Americans with Disabilities Act of 1990 (ADA).
Other Requirements:: May Require: PA Driver's License, U.S. citizenship, age 21 or older, ability to pass a criminal background investigation, Act 120 Certification, ability to pass a psychological evaluation, be in good general health as determined by a University physical examination.

Level 1

Level Details
Job Code	Salary Band	FLSA Status
COPS9001	N/A	Non-Exempt

Level 1 positions typically extend mastery of job knowledge to the principles, theories and practices of related specialties; expand knowledge of best practices and incorporate into all work assignments and procedures; evaluate and enhance current practices and efforts to ensure optimal support of diversity; oversee leadership of teams and projects that involve extensive cooperation and coordination between multiple departments across the University or with external customers; prepare written and/or verbal presentations or proposals on highly complex issues and deliver to a broad variety of audiences; identify and implement innovative solutions to important, highly complex strategic and/or operational issues which may involve unusual circumstances and incomplete or conflicting data; ensure safe practices and environmental consciousness are exhibited in decisions; work independently on highly complex or strategic assignments; may direct and supervise lower-level staff.

Typical Education & Experience
4+ years related experience Bachelor’s Degree or higher Or an equivalent combination of education and experience Requires: PA Driver's License, U.S. citizenship, age 21 or older, ability to pass a criminal background investigation, Act 120 Certification, ability to pass a psychological evaluation and be in good general health as determined by a University physical examination.

Typical Work Duties
Act as Station Supervisor or Shift Supervisor at assigned location Supervise assigned staff both sworn and non-sworn. Assist higher level Police Managers with coordinating work and overseeing the daily operations of the police force; responsibilities include: performance evaluations, investigations, case management, training, disciplinary process, authorize vacation requests and review employee timecards, interpreting and communicating laws and policies, assuring staff comply with established laws and policies Represent department on appropriate committees and attend meetings Assist with the interpretation of laws and criminal procedure Supervise the parking program, the property inventory and the lost and found program where required Assist higher level Police Managers with budgets at location as required Perform all the duties of lower level Police Officers when needed

This profile is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions in this job title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties should not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

Level 2

Level Details
Job Code	Salary Band	FLSA Status
COPS9002	N/A	Exempt

Level 2 positions typically demonstrate intermediate planning, organizing, directing, and facilitating skills along with intermediate knowledge of employment regulations, policies, and procedures necessary to perform assigned managerial/supervisory tasks; define work objectives, plans, priorities and deadlines and delegate routine tasks appropriately; review completed work of others to verify technical soundness and adherence to deadlines; coach, mentor, and motivate staff in a fair and consistent manner to achieve goals; coach employees on practices that promote the value of diversity, safety, and environmental consciousness in the workplace; demonstrate intermediate ability to communicate using more complex terms relevant to specific discipline; develop creative recommendations for solving problems that are varied and somewhat difficult in nature but with limited scope; identify and implement changes/improvements to quality improvement processes, procedures, policies, and plans; supervise staff and coordinate activities to ensure successful completion of tasks.

Typical Education & Experience
6+ years related experience Bachelor’s Degree or higher Or an equivalent combination of education and experience May Require: Requires: PA Driver's License, U.S. citizenship, age 21 or older, ability to pass a criminal background investigation, Act 120 Certification, ability to pass a psychological evaluation and be in good general health as determined by a University physical examination.

Typical Work Duties
Act as Station Commander or Shift Commander at assigned location Supervise assigned staff both sworn and non-sworn personnel at assigned location Coordinate work and oversee the daily operations of the police force which include: performance evaluations, investigations, training, disciplinary process, hiring, promotion, authorizing vacation requests, reviewing employee timecards, interpreting and communicating laws and policies, assuring staff comply with established laws and policies, assisting with the development and delivery of training and case management Represent department on appropriate committees and attend meetings Assist with the development of policy and interpretation of laws and criminal procedure Manage the parking program, the property inventory and the lost and found program where required Conduct investigations involving employee conduct Complete special projects to include policy development, VIP special event planning and security operations and specialized research for initiatives being considered by the department as assigned Manage Police and Public Safety budgets at location as required Develop, implement and conduct campus safety and security programs Perform all the duties of Police Officers when needed

Level 3

Level Details
Job Code	Salary Band	FLSA Status
COPS9003	L	Exempt

Level 3 positions typically demonstrate proficient ability in work design, project management, financial planning and development of goals for accomplishing difficult unit assignments; demonstrate awareness of emerging trends, and changes in employment regulations, policies and procedures to proactively address issues; review completed work of others for conformity to policy, and effectiveness of approach; delegate more advanced tasks to others; facilitate optimal group dynamics and evaluate employee performance on difficult work assignments and recommend appropriate developmental opportunities; develop and implement practices that promote a culture of diversity, safety, and environmental consciousness and that is conducive to effective relationships among diverse groups of employees; use diplomacy and advanced communication skills in unstructured settings; modify, adapt, or refine guidelines, if necessary, to resolve issues or problems; develop, evaluate, enhance, and/or implement quality improvement practices, processes, procedures, or policies that have an impact on unit operations.

Typical Education & Experience
8+ years related experience Bachelor’s Degree or higher Or an equivalent combination of education and experience May Require: May Require: PA Driver's License, U.S. citizenship, age 21 or older, ability to pass a criminal background investigation, Act 120 Certification, ability to pass a psychological evaluation and be in good general health as determined by a University physical examination.

Typical Work Duties
Act as Operations Manager for Police & Public Safety assisting with administrative and operational tasks as assigned Manage budgets as required Supervise assigned management and line staff of both sworn and non-sworn personnel Coordinate work and oversee the operations of the work force which include: performance evaluations, complaint investigations, disciplinary process, hiring, promotion, authorizing vacation requests, reviewing employee timecards, interpreting and communicating laws and policies, assuring staff comply with established laws and policies, assisting with the development and delivery of training and case management Represent the department on appropriate committees and attend meetings Develop policy and procedure for the department as requested Conduct investigations involving employee conduct Complete special projects to include policy development, VIP special event planning and security operations and specialized research for initiatives being considered by the department as assigned Develop, implement and conduct campus safety and security programs Perform all the duties of Police Officers when needed

Level 4

Level Details
Job Code	Salary Band	FLSA Status
COPS9004	M	Exempt

Level 4 positions typically demonstrate advanced skills in budget management, business development, communications, and leadership and execution of objectives critical to unit's success; provide detailed plans for changes to specific policies and procedures that may result from trends and changes in overall direction of functional and/or organizational responsibilities; monitor completed work of others to ensure soundness of approach, effectiveness in meeting requirements, the feasibility of recommendations and adherences to requirements; evaluate and enhance practices that promote a strong commitment to inclusionary practices which support diversity, safety, and environmental consciousness throughout the University; demonstrate diplomacy in persuading and influencing a variety of people to achieve results; resolve complex, controversial or unprecedented issues and problems, and demonstrate sound judgment by considering values, risks, impact and implications of actions throughout organization; set clear expectations and hold management team accountable for effectively coaching, mentoring and motivating their respective staffs; develop, evaluate, enhance, and/or implement quality improvement practices, processes, procedures, or policies that have an impact on University operations.

Typical Education & Experience
10+ years related experience Bachelor’s Degree or higher Or an equivalent combination of education and experience May Require: May Require: PA Driver's License, U.S. citizenship, age 21 or older, ability to pass a criminal background investigation, Act 120 Certification, ability to pass a psychological evaluation and be in good general health as determined by a University physical examination.

Typical Work Duties
Manage all Public Safety Operations under assigned Command Serve as the Budget Manager for Public Safety budgets under the Command Supervise all staff of both sworn and non-sworn personnel under Command Coordinate all operations of the police force which include: performance evaluations, complaint investigations, disciplinary process, hiring, promotion, authorizing vacation requests, reviewing employee timecards, interpreting and communicating laws and policies, assuring staff comply with established laws and policies, assisting with the development and delivery of training and case management Represent the department on appropriate committees Represent the department to outside Law Enforcement other public agencies Develop department policy and write policy procedures under Command Perform all the duties of Police Officers when needed Conduct and Manage investigations involving employee conduct Complete special projects to include policy development, VIP special event planning and security operations and specialized research for initiatives being considered by the department as assigned Provide administrative oversight for all facets of the daily operations of their district, ensuring compliance with the University, state and federal laws, policies, regulations and CALEA accreditation standards. Ensure all staff under Command is provided adequate opportunity to train and provide appropriate levels of professional development. Recognize and effectively apply the talents of personnel and provide development opportunities to enhance these talents through training, guidance, counseling and professional development opportunities Ensure supervisory staff report both deficiencies and outstanding performance in order to reinforce positive performance and correct negative performance. Plan and recommend staffing needs; participate in the hiring process by evaluating candidates, and reviewing and approving background investigations Responsible for planning and coordinating police services for emergency operations Organize, allocate and direct personnel and equipment during major events, incidents or emergencies Coordinate with Public Safety Directors all Police & Public Safety Operations under Command

Level 5

Level Details
Job Code	Salary Band	FLSA Status
COPS9005	N	Exempt

Level 5 positions typically demonstrate awareness of broad issues and management trends and evaluate the impact of policy and procedure changes and adjust accordingly; apply management principles to ensure optimal performance throughout organization; ensure appropriate skills are developed and maintained at all levels of responsibility and realign staff responsibilities to meet desired changes in organization and/or University mission; develop plans, practices and efforts to ensure optimal support or diversity, safety, and environmental consciousness throughout the University; demonstrate high level of diplomacy in persuading and influencing a wide variety of people at various levels and locations to achieve results; develop and implement solutions to highly complex and often controversial problems that may have University-wide impact and establish new precedents for solving problems; develop and articulate broad goals and objectives for unit with multi-functions or University-wide impact; develop, evaluate, enhance, and/or implement quality improvement practices, processes, procedures, or policies that have a strategic impact on University operations.

Typical Education & Experience
12+ years related experience Bachelor’s Degree or higher Or an equivalent combination of education and experience May Require: PA Driver's License, U.S. citizenship, age 21 or older, ability to pass a criminal background investigation, Act 120 Certification, ability to pass a psychological evaluation, be in good general health as determined by a University physical examination, and/or ability to pass a DoD security clearance investigation

Typical Work Duties
Manage all Police & Public Safety Personnel in assigned Bureau Direct all operations and administration responsibilities for University Police and Public Safety. Serve as the Budget Executives for Public Safety Budgets Oversight of all staff of both sworn and non-sworn personnel in Bureau Coordinate all operations of the Bureau Represent the department on appropriate committees Represent the department to outside Law Enforcement other public agencies Develop department policy and procedures Perform all the duties of Police Officers when needed Manage and direct investigations involving employee conduct Provide oversight for all facets of the operations of their Bureau, ensuring compliance with the University, state and federal laws, policies, regulations and CALEA accreditation standards