Records Specialist - Part Time
CLASSIFICATION: Staff
JOB FAMILY: Student and Academic Services
JOB CODE: 8365-0000
FLSA STATUS: Non-Exempt
JOB TITLE DEFINITION:
Records Specialists perform maintenance and retention of academic records, including but not limited to, registrations, transcripts, schedules, course descriptions and curriculum records; support academic record functions including student academic actions, class and room scheduling, registration, enrollment and degree verification, student grades, degree audit, graduation, and transcript requests; interpret student information, apply academic policies, conduct audits, verify accuracy, resolve issues with academic records.
SAMPLE WORK ACTIVITIES:
- Prepare, process, update, compile, and ensure confidentiality of sensitive records, information, and materials
- Serve as the first-line liaison to internal and external contacts
- Analyze records for accuracy and update inconsistent information
- Direct, review, screen, and process telephone communications and mail
- Perform routine requests and/or escalate when needed
- Maintain and update mailing lists; organize and implement mass mailings
- Create and maintain files, databases, and reports
- Prepare informational reports and spreadsheets
- Gather information from records to draft emails, memos, and other documents in compliance with office, University, state, and federal regulations
- Assist with back-up support as needed
- May assist in arranging and providing information for special events
REQUIREMENTS: N/A