Billing Process

Retiree Billing

We have contracted with Lifetime Benefit Solutions to administer, bill, and collect the health care premiums from all of our retirees who have the Penn State medical benefit. For assistance from Lifetime Benefit Solutions regarding your retiree bill, please contact them directly at 1 (855) 798-0683.

For new retirees, after your retirement has been processed electronically in Workday, your retiree medical billing information will automatically be sent to Lifetime Benefit Solutions.

Your first Retiree Bill should come approximately two to three weeks AFTER your retirement. Payment is due within 60 days of receipt of your first Retiree Bill.

Retirees will have various options to pay their retiree billing premiums:

  1. Mail a check or money order using the payment coupons mailed to home address.
  2. Call Lifetime Benefit Solutions at 1-855-798-0683 to complete a fee free payment by phone.
  3. Pay online through your retiree billing portal access for a $20.00 per payment fee. Please note the fee is charged by the vendor for Lifetime Benefit Solutions that processes the payment.
  4. Set up a fee free monthly automatic withdrawal (called ACH) from a designation bank to be deducted on a monthly basis for the quarterly invoices.

If you do not set up automatic payment as outlined above, you will be billed on a quarterly basis. Your premium payments are due on the 1st day of each calendar quarter and you will have a 60 day grace period. Premium due dates are: January 1, April 1, July 1 and October 1; your 60 day grace period will begin on the date after the payment due date. Please call Lifetime Benefit Solutions to discuss all of your payment options.

NOTE: You will receive a COBRA Notification extending coverage for medical, dental and vision; this notice is required by law, even if you are eligible for retiree medical coverage. If you are retiring with Penn State Retiree Medical, you should decline the offer for extended medical coverage. Failure to complete the COBRA Enrollment within 60 days is considered an automatic decline of the coverages offered.