Insurance

• Highmark Blue Shield: (844) 945-5509
• HealthEquity: (866) 346-5800
• United Concordia Dental: (800) 423-8217
• EyeMed Vision: (866) 939-3633
• SupportLinc Employee Assistance: (888) 501-3532

Active Employee Health Plan ID Cards:

• Full-time and part-time employees enrolled in a medical plan election for 2025, WILL receive new ID cards from Highmark Blue Shield, with an expected arrival date at their homes prior to January 1, 2025.
• Highmark ID cards will be for both medical and prescription coverage on one card.

If you have not received your card by January 2, 2025:

• You should first check/update your mailing address on file at accounts.psu.edu or contact HR Services at (814) 865-1473 for address change assistance.
• Call Highmark at (844) 945-5509 to request additional ID cards be mailed to your home.
• You may also download the My Highmark phone app or use your computer to access your My Highmark account to obtain your digital ID card.

Health Savings Account (HSA) Elections:

• Employees newly enrolled in the Lion Advantage HSA plan WILL receive Health Savings Account (HSA) Welcome Kits from HealthEquity at their homes, including a debit card, prior to January 1, 2025.
• Employees who are remaining in the Lion Advantage HSA plan for 2025 will NOT receive new debit cards from HealthEquity. The current cards will be replaced prior to the expiration date or report of loss/damage to the card.

Flexible Spending Account (FSA) Elections:

• Employees newly enrolled in the Health Care Flexible Spending Account (FSA) WILL receive a Welcome Kit/Debit Card from HealthEquity at their homes prior to January 1, 2025.
• Employees newly enrolled in the Dependent Care FSA will receive a Welcome Kit from HealthEquity at their homes prior to January 1, 2025.
• Employees re-electing the Health Care FSA will NOT receive new debit cards. The current cards will be replaced prior to the expiration date or upon report of loss/damage to the card.

Dental and/or Vision Elections:

• Employees newly enrolled in a United Concordia Dental and/or EyeMed Vision plans WILL receive ID cards at their homes prior to January 1, 2025.
• Existing employees remaining in the Dental and/or Vision plans for 2024 will NOT receive new ID cards, as the current cards are still active.
• You may also download an app for United Concordia Dental and/or EyeMed to obtain your digital ID card.

Confidential Employee Resources Always Available

If you are in need immediate support during the winter break, please reach out to our Employee Assistance Program, SupportLinc by calling 1-888-501-3532.  SupportLinc is available on a confidential basis for in-the-moment support. You can also review our additional online SupportLinc information for other support resources such as Textcoach, Animo, and Digital Support Groups.