Administrative Professional Series

The Administrative Professional Series (APS) is designed to equip administrative support professionals- in all areas of the University with comprehensive skills, resources, and other time-saving tools for meeting job challenges and achieving unit priorities. To meet the varied development needs of Penn State’s administrative support professionals, APS is offered as a multi-level program. Each level addresses the appropriate competencies, knowledge, skills, and abilities necessary for success in this role.

Please note that there is no fee for Penn State employees to attend this program.

For more information or questions, contact [email protected].

Level 1

Level 1 covers topics such as customer service, professionalism, writing skills, change, and communication. This interactive skills-based program also includes a self-directed technology learning project based on a technology application of your choice. This combination of seminars and self-directed learning will provide support staff with skills and knowledge that they will implement immediately in the workplace. 

"I have really been enjoying this series. It has been very helpful and I’m looking forward to putting into practice the things I have learned."--Administrative Professional Series Participant

To receive more information about the program please contact [email protected].

** PLEASE NOTE** Registration for the spring 2020 program is being offered to those who have registered for the interest list. We offer registration to those on the list in date order. Notices are sent via email as seats become available. On the following link you will find an Instruction guide on how to register for the interest list.

APS Series Level 1 Spring Schedule 2020
Workshop Topic Date Time Location Presenter(s)
Kick-off Session Wednesday, March 4, 2020 2:00 - 4:00 pm Room 125A/B 331 Bldg.
Innovation Park at UP
Mary Ann Harvey
Self-Directed Technology Check-in – Learning Plan (Attendance is recommended, but optional) Thursday, March 12, 2020 9:00 - 10:00 am Online - Zoom Mary Ann Harvey
Professional Presence & Networking Tuesday, March 17, 2020 12:30 - 4:30 pm Room 125A/B 331 Bldg.
Innovation Park at UP
Melissa Walker
Self-DirectedLearning Project Group Check-in TBD TBD by Group TBD by Group Scheduled with your group
Communication/Social Styles/Customer Service Monday, March 23, 2020 8:30 am - 4:30 pm (lunch provided) Room 125A/B 331 Bldg.
Innovation Park at UP
Mary Kay Williams
Self-Directed Learning Project Check-in: Presentation Plan (Attendance is recommended, but optional) Thursday, April 2, 2020 1:30 - 2:30 pm Online - Zoom Mary Ann Harvey
Technology Learning Group Check-in TBD TBD by Group TBD by Group Scheduled with your group
Writing Skills Tuesday, April 7, 2020 12:30 - 4:30 pm Room 125A/B 331 Bldg.
Innovation Park at UP
Kevin Sliman
Self-Directed Learning Project Presentations Tuesday, April 14, 2020 12:30 - 4:00 pm  Room 125A/B 331 Bldg.
Innovation Park at UP
Mary Ann Harvey
Self-Directed Learning Project Presentations Monday, April 20, 2020 12:30 - 4:00 pm Room 125A/B 331 Bldg.
Innovation Park at UP
Mary Ann Harvey
Celebrate What's Right and wrap-up Tuesday, May 5, 2020 12:30 - 4:00 pm Room 125A/B 331 Bldg.
Innovation Park at UP
Mary Ann Harvey
  • Please note: Schedule is subject to change

Level 2

Level 2 seminars focus on topics such as HR policy, leadership, mindfulness at work, Penn State internal systems, ethics, and diversity. This program allows for administrative professionals to further develop their competencies, knowledge, skills, and abilities beyond the scope of their daily work activities. To qualify for the level 2 program you need to have been in an Administrative role at the university for at least 2 years. 

All of the workshops will be held in Room 125A/B of The 331 Building at Innovation Park.

** PLEASE NOTE** The Administrative Professionals level 2 program runs in the fall only. Use the following link to place yourself on Administrative Professionals - Level 2 - Interest list.  Once the fall schedule is confirmed we offer pre-registration to those on the interest list in date order. Notices are sent via email as seats become available. On the following link you will find an instruction guide on how to register for the interest list  

Level 2 Schedule-Fall 2019
Workshop Topic Date Time Presenter(s)
Kick-off Mon., Sept 9 2:30 - 4:30 pm Mary Ann Harvey
HR Policy Mon., Sept 16 1:30 - 3:30 pm Reese Viglione & Veronica David
Leadership Mon., Oct 7

12:30 - 4:30 pm

Mary Kay Williams
Mindfulness at Work Tues., Oct 15 1:00 - 5:00 pm Glen Kreiner

Penn State Internal Systems

Mon., Oct 21 9:00 am - 4:30 pm

TBD

Diversity Competencies Mon., Oct 28 1:00 - 4:00 pm Shakor Ward
Ethics Mon., Nov 4 12:30 - 4:30 pm Tim Balliett
Safety and Transportation Thurs., Nov 14 1:00 - 4:30 pm

Mark Linsenbigler/Charlie Williams

Jason Thomas

Managing Change and Program Wrap up Thurs., Nov 21 12:30 - 4:30 pm

Sue Cromwell & Jeremy Bean

Mary Ann Harvey

Registration is closed for the fall 2019 program.