Event Planning Support - Part Time

CLASSIFICATION: Staff  

JOB FAMILY: Campus Operations 

JOB CODE: 8321-0000 

FLSA STATUS: Non-Exempt 

JOB TITLE DEFINITION:  

Event Planning Support positions perform consultative services in planning of events; generate event work orders and communicate with internal stakeholders; troubleshoot and resolve issues with clients to make arrangements for group meetings or events; manage inventory of materials and supplies; demonstrate a commitment to deliver superior quality customer service, a high level of performance, the ability to work with diverse customers, and the ability to work collaboratively, problem solve, and work in teams. 

SAMPLE WORK ACTIVITIES:  

• Advise customers on developing event plans, including sequence of events, layout of spaces, equipment rentals, and catering requirements 
• Assist with customers and/or service providers regarding products and services; resolve issues and make recommendations within the client’s budget  
• Generate event work orders and communicate with internal stakeholders 
• May coordinate event and program attendee reservations and create data reports to analyze event success  
• Coordinate the logistics and delivery of products and services 
• May serve as on-site client contact to ensure implementation and completion of all details of contract including issue resolution to ensure customer satisfaction 
• May communicate designated rates; secure reservations; receive, record, and post deposits and payments 
• May maximize revenue by implementing cost containment measures, promoting internal services, and upselling products and services 
• Maintain event documentation through applicable software programs to track performance 

REQUIREMENTS: N/A