Experian Credit Protection

For Penn State employees currently participating in either the Lion Advantage or Lion Traditional medical plan, Highmark provides a free credit protection service through Experian IdentityWorks. 

Experian IdentityWorks offers more protection and the option to enroll at any time —  at no cost to you. Once you enroll in IdentityWorks, you will have access to:

  • Experian credit report at signup: See what information is associated with your credit file*.
  • Credit Monitoring: Actively monitors your Experian credit file for indicators of identity theft.
  • Internet Surveillance: Technology searches the web, chat rooms & bulletin boards 24/7 to identifytrading or selling of your personal information on the Dark Web.
  • Identity Restoration: Identity Restoration Specialists are immediately available to help you addresscredit and non-credit related identity theft.
  • Up to $1 Million Identity Theft Insurance**: Provides coverage for certain costs and unauthorizedelectronic fund transfers.
  • Lost Wallet: Assistance with canceling/replacing lost or stolen credit, debit, and medical cards.
  • Child Monitoring: For up to 10 children up to 18 years old, Internet Surveillance and monitoring todetermine whether enrolled minors in your household have an Experian credit file are available. Alsoincluded are Identity Restoration and up to $1M Identity Theft Insurance**.
  • Experian IdentityWorks ExtendCARE™: You receive the same high-level of Identity Restorationsupport even after your Experian IdentityWorks membership has expired.

How to Enroll

  1. Visit the Experian IdentityWorks website to enroll: https://www.experianidworks.com/highmark
  2. Click “Get Started” and enter code: HIGHMARK24
  3. Complete the enrollment process.

If you become a victim of identity theft, a dedicated Identity Restoration Specialist from Experian will act as your guide and advocate from start to finish by initiating the dispute process, and help ensure that your identity returns to its pre-identity theft state***.

If you have questions about protecting your identity or if you suspect that your identity has been stolen:

  1. Call the Experian customer support team at 1-866-584-9479
  2. Provide the engagement number B100185.