Building Bridges, Not Walls: Confidence in Difficult Conversations (Individual Contributor)

In our fast-paced and interconnected world, difficult conversations are inevitable, yet many of us find ourselves avoiding them altogether. Whether it's providing constructive feedback, dealing with a misunderstanding, or discussing sensitive topics, we often shy away from these encounters due to fear, discomfort, or uncertainty.

This course is designed to help you understand the underlying reasons behind your avoidance of difficult conversations and provide you with the necessary tools and insights to lean into them effectively. Drawing on the neuroscience findings, you will gain a deeper understanding of how our brain works and the impact on our approach to difficult conversations.