Navigating Difficult Conversations for Employees

In our fast-paced and interconnected world, difficult conversations are inevitable, yet many of us find ourselves avoiding them altogether. Whether it's providing constructive feedback, dealing with a misunderstanding, or discussing sensitive topics, we often shy away from these encounters due to fear, discomfort, or uncertainty. 

This course is designed to help you understand the underlying reasons behind your avoidance of difficult conversations and provide you with the necessary tools and insights to lean into them effectively. Drawing on the neuroscience findings, you will gain a deeper understanding of how our brain works and the impact on our approach to difficult conversations. 

Throughout the course, you will explore various techniques and strategies to engage in successful conversations, even in the face of discomfort. From active listening and empathetic understanding to managing emotions and building rapport, you will develop the skills to navigate through tough talks with authenticity and confidence.