Frequently Asked Questions

Who can attend these programs?

Programs are offered for all Penn State employees. Penn State provides release time for the purpose of improving your job performance or increasing your promotional opportunities. During release time, you are released from normal duties and responsibilities and are compensated at regular pay.

How do I cancel my registration from a particular program?

Please visit our Knowledge Base Article with detailed instructions on how to cancel/withdraw your registration from any particular course in the Learning Resource Network.

How can I receive a confirmation of a direct bill?

If you register online, a copy of your registration will be sent to your unit's finance office. This copy may be used to confirm the direct bill for your registration.

If you register with a printed form, your finance office may use a copy of your completed registration form for its records, or contact [email protected] to request a direct bill confirmation for your registration fee.

What should I do if I can't attend a program due to illness?

If you are unable to attend a program for which you are registered, you may send a substitute or email [email protected] so we may fill the vacancy from the wait list.

What happens if I get to a program and find out that I'm not registered?

Inform the presenter, remain for the program, and print your full name and work unit on the sign-in sheet during the class. Your unit will be direct billed after the program.

What happens if a program is cancelled?

If a program is cancelled, you will be contacted via email or phone, and your department will not be billed. You will be refunded if you have paid for a cancelled program with a personal check.

Is it possible to transfer from one program section to another?

Transfers: Depending on when the request is made, it is possible to transfer from one program section to another. The earlier you notify us of a transfer request, the better. Please contact us to request a transfer or to discuss your options.

Please Note: Transfers are only applicable within the same fiscal year. Due to work areas' financial approval policies, we are unable to honor transfers between fiscal years. Please check the date before requesting the transfer.