Administrative Professional Series

The Administrative Professional Series (APS) is designed to equip administrative support professionals at the University with the skills, resources, and tools to meet job challenges and support unit priorities. APS is offered as a two-part, certificate program.  

Level 1

Topics include: customer service, professional presentation, writing skills, and communication. As well as an interactive skills-based program that includes a self-directed technology learning project based on a technology application of your choice. This program is delivered in the Spring only. 

Level 2

Topics include: HR policy, leadership, mindfulness, Penn State Budget and SIMBA overview, WorkLion-Timekeeping, Transportation Services, Safety, ethics, change management, and diversity. To qualify for the level 2 program, you need to have been in an administrative support role at the university for at least 2 years.  This program is delivered in the Fall only. 

We recommend that individuals participate in the full, two-part series regardless of their experience level. 

To view the full course outline and/or express interest for either of these programs select the appropriate link below. Please note, the schedule is subject to change. 

Administrative Professional - Level 1 - Interest list (Spring Only)

Administrative Professional Series – Level 2 - Interest list (Fall Only) 

Use the above links to place yourself on the interest list. Once the schedule is confirmed we offer pre-registration to those on the interest list in date order. Notices are sent via email as seats become available. On the following link you will find an instruction guide on how to register for the interest list outside of clicking on the links above. Please Note: All the sessions will be delivered via Zoom